FAQ

1. How do I place an order from your company ?

a. Please give us an inquiry about what you need.
b. We will reply you in time according to your inquiry content.
c. Talking about the business with email till reaching a deal.
d. We will deliver the goods within 12 hours after payment. We accept payment terms via Bank Transfer, Western Union, Money Gram and Bitcoin.
e. After services guaranteed when you get the parcel.

2. The sample is available ? How can I know your quality ?

Yes, we can send the free sample for your reference, but you may need to afford necessary shipping fee. We are looking forward to your further order if your test result is okay.

3. Is it safe to delivery goods to our country ??

Yes, it is. We have rich experience for exporting to worldwide and got high success rate. The safe delivery guaranteed to USA, UK, Canada, Poland, Sweden…20+ includes Australia, Brazil, New Zealand etc. The tracking No. of related countries can be sent for your reference. In addition, the reshipping would be arranged when the package come with missing, seized or damaged etc.

4. How long does it take to our country ?

It depends on which area you belong to, but we will choose more safe and fast express for different countries.
Such as USA (the delivery time within 3-7 days), UK (4-8 days), Brazil (10-16 days)…..

5. Does it worth the money we pay for your products’ quality ?

You will get what you pay for definitely, we will not offer you such crazy price, but poor quality, we will not do such things cause it will ruin our business. Many clients buy our powders/semi-finished oils for finished oils making, and got very nice feedback, we believe that you will like our products after purchasing.

For more details, please feel free to contact us, thanks. 🙂